High Level Emotional Intelligence and Leadership 2022

Good day

 

Attached is the brochure  on High Level Emotional Intelligence and Leadership 2022  taking place on 19-20 May 2022 at The Birchwood Hotel, OR Tambo International Airport, Johannesburg, RSA.

 

What is the main business topic covered in the program?

 

Learn how to apply proven, practical ideas and tools from the emerging science of Emotional Intelligence (EQ) to improve personal and organisational performance. Acquiring fundamental emotional intelligence techniques in dealing with stress and conflict is essential in becoming a leader of people, and not just a manager. Learn how to recognise stress and resolve conflicts and apply one-on-one discussion steps to prevent yourself and fellow

employees from leaving or becoming ineffective.

 

The following vital techniques will be pinpointed and elaborated on include:

 

v  Learning to identify and isolate the facts in an emotionally charged situation

v  Enhancing your leadership and management ability through effective E.Q

v  Managing conflict in a diverse environment and using it to build formidable teams

v  Generating support and co-operation from your peers, subordinates and superiors by utilising Emotional Intelligence

v  Strengthening customer relationships by improving your staff’s negotiation skills

v  Identifying skills of active and perceptive listening to encourage honest communication between yourself, staff and customers

v  Distancing yourself from emotion to maintain control in argumentative and stressful discussions

v  Understand the 8 types of stress that you may operate under

v  Acquire crucial strategies for dealing with stress

v  Dealing with depression

 

To opt out email unsubscribe@ftramsconsulting.co.za

 

NB: This Training Can Be Conducted In-House, please contact us for a competitive quotation.

 

 

Kind regards,

 

Thando Ndaba

 

Senior Sales Consultant

 

Tel: 087 265 9641     ||   Cell: +27 83 950 5951   ||   Email: info@ftramsconsulting.co.za